CNA and ER Registration, Med/Surg/ED

Position: Certified Nursing Assistant (CNA) / Emergency Department Registration
Employment Type: Full-Time, 3 nights 6 pm
Location: Franklin General Hospital

At Franklin General Hospital, we are committed to providing high-quality, compassionate care to every patient, resident, and family we serve. As a trusted rural healthcare organization, our team is dedicated to creating a positive, patient-centered experience through respect, teamwork, and excellence in care.

We believe in making a meaningful difference in the lives of those we serve while investing in our employees through professional growth, career development, and a supportive work environment. Together, we strive to deliver exceptional care and strengthen the health and wellbeing of our communities.

Do you enjoy caring for others but want a little variety in your day? Franklin General Hospital is seeking a Certified Nursing Assistant (CNA) / Emergency Department Registration Specialist to join our team.

This unique position combines direct patient care with emergency department registration duties, providing the opportunity to make a difference in multiple ways. The ideal candidate is compassionate, adaptable, detail-oriented, and committed to delivering a five-star experience to every patient and family member.

• →Assist patients with activities of daily living (ADLs)
• →Provide basic nursing care under the direction of licensed nursing staff
• →Support restorative care and promote patient comfort and independence
• →Help maintain a safe, clean, and healing environment
• →Monitor and report changes in patient conditions to nursing staff
• →Cross-train and assist with Emergency Department and Hospital patient registration
• →Management of EMS call process
• →Collect and enter patient demographic and insurance information accurately
• →Greet and assist patients and visitors in a professional, compassionate manner
• →Provide exceptional customer service to patients, families, and colleagues
• →Follow all hospital policies, procedures, and safety standards

• Current Iowa Certified Nursing Assistant (CNA) certification required
• Strong computer skills required
• Excellent customer service and communication skills
• Ability to multitask and adapt to changing priorities
• Dependable, flexible, and team-oriented attitude
• Ability to maintain confidentiality and professionalism
• Previous healthcare registration experience preferred but not required

• Full-Time
• 12-hour shifts
• 6:00 PM – 6:30 AM

If you're looking for a rewarding position that combines hands-on patient care with customer service and registration responsibilities, we encourage you to apply and join the Franklin General Hospital team.