Sr. QA Engineer

About Health-E Commerce:  

Here at Health-E Commerce, we are a consumer health and wellness advocate and online retailer headquartered in New York, NY. Since 2010, we have launched direct-to-consumer e-commerce brands aimed at simplifying the U.S. tax-free healthcare market and helping everyday Americans and companies benefit better from workplace benefits, wellness and health spending programs.  

Our portfolio consists of four brands — FSA Store, HSA Store, WellDeserved Health and Caring Mill.  Health-e Commerce is an HIG Capital portfolio company.  HIG is a leading investment firm with ~$64 billion in AUM and over 125 active portfolio companies.  

About the Role:   

We're looking for a Senior QA Engineer to drive quality across multiple concurrent projects, partnering closely with product and engineering to catch risks before they reach production. This role blends hands-on manual and automated testing with process ownership and mentorship of others. 

Specific responsibilities: 

• Review and validate requirements and technical specifications; partner early with product managers and developers to define acceptance criteria and ensure testability
• Design and execute test cases covering functional, integration, regression, API, and end-to-end testing across web and mobile (Android/iOS) applications
• Write manual and automated tests; work with the Test Automation team to build and maintain automated test suites
• Log, track, and perform root cause analysis on defects through full resolution
• Document test results and provide observations on product quality and process improvements
• Establish and monitor QA KPIs; support and enhance test processes and reporting
• Manage testing efforts across multiple projects under tight deadlines with minimal supervision
• Mentor and support fellow QA Engineers
• Leverage AI-powered tools to improve test coverage, accelerate defect analysis, and support overall test efficiency [see note below] 

What you’ll need: 

• Minimum of 7+ years of quality assurance experience
• Strong understanding of QA methodologies, defect lifecycle, and SDLC/STLC
• Experience with Agile software development methodologies
• Experience writing test cases in BDD/Gherkin syntax
• Hands-on experience with at least one test management tool (e.g., Jira/Xray, TestRail, Zephyr)  

Preferred Qualifications 

• 2+ years building automated tests with Playwright and TypeScript
• Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins) 
• Familiarity with AI-assisted testing tools (e.g., AI-generated test cases, code-assist tools, log/defect triage) 
• Experience testing both web and mobile (Android and iOS) applications
• Strong prioritization and multitasking skills in a fast-paced, rapidly changing environment 

Please use the internal job board in Greenhouse to apply. Applications submitted through this external link will not be tagged as internal.