Senior Business Analyst | Subscriptions Team

At Garmin we create products that are designed indoors for outdoor activities. We do this to enable our customers to make the most of their time spent pursuing their passions.

We are a global company with offices in the US, Europe and Asia. In these centers, we carry out the various stages of product development, from initial concept to mass production of ready-to-sell units. We embrace a vertically integrated business model with strategic design, manufacturing, distribution, sales and support centers around the world to maximize our value to customers.

With the inReach device, the central piece of our Outdoor department, which connects to the Iridium satellite network, our customers can stay connected regardless of being in the middle of the ocean or over 5.000 meters climbing the Himalayas. The in Reach SOS button saves 7 people each single day.

As a Business Analyst working in our office in Cluj, you will be part of a team responsible for assuring the best quality and customer experience for the Garmin Services and Subscription flows that millions of Garmin customers use. Our software is responsible for the whole Subscription and Services ecosystem that each Garmin product is using, across all Garmin segments: Fitness, Marine, Aviation, Automotive, Outdoor.
We are proud that our work contributes so much to the completeness of a Garmin product and has the capability to make a difference in our customer's lives.

• Proven experience managing user, functional and technical requirements for medium to large size projects of average to significant complexity for products across their strategic channel
• Must demonstrate advanced understanding of business analysis principles/methodologies and possesses the ability to adapt practices to meet business climate and needs
• Able to identify and contribute to the resolution of both basic and ancillary discrepancies and conflicts in application(s) requirements
• Able to work closely with project team, including multiple stakeholders to ensure requirements are understood and deliverables are aligned with long-term business objectives as well as project objectives
• Able to demonstrate proficient use and knowledge of engineering and project management tools
• Demonstrate strong and effective verbal, written, and interpersonal communication skills in a large team or departmental setting
• Experience in successful implementation of technology solutions
• Demonstrated facilitation and leadership in the execution of product/concept development plans
• Able to work independently with a high degree of competency
• Consistent demonstration of quality and effectiveness in work documentation and organization
• Bachelor in Computer Science, or another relevant field or an equivalent combination of education and relevant experience
• Minimum 5 years of relevant work experience
• Agile/Scrum methodology experience

• General knowledge and/or awareness of the following concepts: SQL Databases, client-server requests, HTTP Methods, APIs
• Experience with web/mobile based projects