Customer Service Representative - Office/Hybrid position

United States·Hudsonmid

Customer Support SpecialistCustomer

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Quick Summary

Overview

GEMCORE’s continued success has earned us national recognition with Inc. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer Top Workplace six years running!

Key Responsibilities

Treat both new and existing customers like a family member. Reception of all incoming telephone calls and email. Set-up new customer accounts for medical products service; such as diabetes supplies and breast pumps.

Technical Tools

Customer Support SpecialistCustomer

GEMCORE’s continued success has earned us national recognition with Inc. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer Top Workplace six years running! We are looking for qualified candidates who share our enthusiasm and drive for winning and want to be part of our caring culture!

Are you looking to begin or further your career in the medical supply industry where you are able to contribute to the success of the business, and build lasting relationships? All while allowing for personal time every evening, weekend, and holiday? We are an essential medical supply company. If you're looking to transition from a Server or Retail Associate position this is a great opportunity to use your customer service skills in an office environment. We recognize your Customer Service skills are transferable to this environment.

Responsibilities

~1 min read

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Treat both new and existing customers like a family member.
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Reception of all incoming telephone calls and email.
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Set-up new customer accounts for medical products service; such as diabetes supplies and breast pumps.
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Obtain insurance, referral, physician, and patient demographic information.
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Enter/Manage all refill orders for existing customers.