OTR Brokerage Operations Specialist

Responsibilities:

• Assign freight to OTR drivers based on equipment availability, driver Hours of Service (HOS), and customer priorities.

• Coordinate pickup and delivery appointments with shippers and receivers to ensure schedule alignment.

• Monitor and track shipments through TMS (Transportation Management Systems) and ELD (Electronic Logging Devices) to maintain on-time performance.

• Proactively identify and address potential disruptions such as weather, traffic congestion, or mechanical issues, implementing contingency plans as needed.

• Provide timely and accurate status updates to customers and internal sales teams.

• Serve as the primary point of contact and advocate for OTR drivers, supporting roadside issues, route planning, and schedule adjustments.

• Negotiate rates and secure capacity with third-party carriers or brokers when additional coverage is required.

Qualifications:

• Experience: Entry level to 5 years of experience (OTR, Logistics, Freight Forwarding experience preferred) .
• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office applications.
• Work Schedule Flexibility: Ability to work weekends as required based on business needs and workload.