Getwingapp
Getwingapp3mo ago
PHP 40000–45000/yr

Onboarding & Activation Specialist (Post-Sale)

Metro ManilaFull Timemid
OtherOnboarding & Activation SpecialistActivation Specialist
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Quick Summary

Overview

Job Overview The Activation Specialist is a post-sale, revenue-driven role responsible for ensuring newly closed accounts are fully staffed, activated, and successfully onboarded.

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OtherOnboarding & Activation SpecialistActivation Specialist
Job Overview

The Activation Specialist is a post-sale, revenue-driven role responsible for ensuring newly closed accounts are fully staffed, activated, and successfully onboarded. Acting as a post-sale Account Executive, this role owns client follow-ups, recruiter coordination, interview facilitation, and client onboarding while building strong relationships during the most critical phase of the customer lifecycle.

The Activation Specialist ensures that what was sold is delivered, expectations are aligned, and subscriptions are activated on time.
  • Own post-sale accounts from deal close through successful activation
  • Ensure accounts are staffed according to client requirements and agreed timelines
  • Actively follow up with customers to secure approvals, feedback, and decisions needed for activation
  • Drive urgency and accountability to prevent activation delays
  • Coordinate closely with Talent Acquisition and Recruiters to align on role requirements, profiles, and timelines
  • Facilitate interviews between clients and candidates, including scheduling, preparation, and follow-ups
  • Communicate client feedback and hiring decisions clearly to recruitment teams
  • Resolve staffing blockers by aligning client expectations and internal capabilities
  • Lead client onboarding activities including introductions, process walkthroughs, and expectation setting
  • Ensure clients understand workflows, communication channels, and service responsibilities
  • Build trust and strong working relationships with clients during the activation phase
  • Serve as the primary point of contact until endorsement to Account Management
  • Work with Sales, Operations, Resolution, and Account Management teams to ensure smooth transitions
  • Identify risks, misalignment, or dissatisfaction early and escalate when needed
  • Ensure all client commitments, timelines, and agreements are properly documented
  • Bachelor’s degree in Business, Sales, Communications, or a related field (preferred)
  • 3–5 years of experience in Account Executive, Sales, Customer Success, or Staffing-related roles
  • Strong experience coordinating hiring processes, interviews, and client onboarding
  • Proven ability to manage multiple accounts and stakeholders simultaneously
  • Experience in subscription-based or service-driven businesses is a strong advantage

    • Listing Details

    Posted
    January 21, 2026
    First seen
    March 26, 2026
    Last seen
    April 24, 2026

    Posting Health

    Days active
    28
    Repost count
    0
    Trust Level
    42%
    Scored at
    April 24, 2026

    Signal breakdown

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    Getwingapp
    Getwingapp
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    Managed virtual assistant service providing remote executive and business support

    Employees
    199
    Founded
    2018
    Domain
    getwingapp.com
    Jobs
    View 451 jobs
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    GetwingappOnboarding & Activation Specialist (Post-Sale)PHP 40000–45000
    Apply Now