Technical Application Engineer

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  Review, analyze, and resolve customer application inquiries using sound engineering principles and in line with business standards, procedures, product requirements, and deadlines.

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  Provide technical support to internal and external customers on the full range of Grid Automation products, with a focus on protection systems, digital control systems, network management, and cybersecurity.

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  Support customers by phone, in meetings, and through site visits as needed.

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  Assist the Commercial/Sales team in identifying the best technical solutions, promoting products, delivering presentations, supporting technical negotiations, and preparing formal tenders for Grid Automation products and solutions based on customer requirements.

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  Deliver customer training and technical sessions on the application and operation of Grid Automation products and services.

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  Attend trade shows, seminars, and conferences as required.

• Degree in Electrical, Electronic, Telecommunications Engineering, or Computer Science.

• Minimum 5 years of experience in a customer-facing engineering role.

• Experience in cybersecurity, preferably in OT environments.

• Strong knowledge of substation control system applications in the Transmission & Distribution sector.

• Experience with IEC 61850-based substation automation solutions is highly desirable.

• Working knowledge of substation protection, substation automation, and RTUs, with the ability to support customers in selecting and implementing the best GE solution for their needs.

• Experience with network protocols, HMI systems, and software packages is highly desirable.

• Ability to analyze specific applications and prepare technical reports.

• Commercial awareness and business acumen.

• Willingness to travel domestically and internationally.

• Language skills in English, Romanian, and Serbo-Croatian are required; Greek is an advantage for written and verbal customer communication.

• Strong written and verbal communication and presentation skills.

• Strong interpersonal skills.

• Ability to manage multiple inquiries simultaneously.

• Strong problem-solving and solution-identification skills.

We value building teams diverse in thought and experiences.  If you like what you’ve read and are excited by this opportunity, but don’t meet all the requirements, we encourage you to make the jump and apply anyway.