Senior Engineering Manager

GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.

• Own execution across multiple teams: drive complex, multi-team initiatives to completion by aligning priorities, managing scope trade-offs, and holding a consistent quality bar throughout
• Shape the 6-12 month technical vision for your domain, anticipating platform needs, scaling challenges, and integration requirements before they become fires
• Influence roadmap and prioritization by bringing both technical depth and customer perspective to the table, connecting engineering work directly to company OKRs
• Build the next generation of leaders: develop high-potential ICs toward future leadership roles, run 1:1s focused on leadership growth, and create forums for cross-team learning that break down silos
• Partner with product and design to shape what gets built and why including owning 0-to-1 initiatives from inception to launch and partnering with recruiting to attract and retain top talent

• 8+ years of engineering experience, with at least 3+ years managing or leading software engineering teams in a high-growth product environment
• Strong technical judgment: you can evaluate architectural trade-offs, earn the respect of strong engineers, and make difficult technical decisions under uncertainty
• A track record of collaborating with product and design to ship from 0 to 1
• Demonstrated ability to develop engineers: you've invested in people and can show what they went on to do
• Strong business acumen and customer-centric instincts, backed by comfort with data
• You connect engineering decisions to customer outcomes
• Have integrated AI tooling into your engineering workflow in a meaningful way: you're not just aware of the tools, you've changed how you work because of them