Senior Telesales Executive

We are looking for a dynamic and enthusiastic Senior Telesales Executive to join our team! If you have a passion for telesales, possesed strong communication skills, and a drive to meet targets, this role is perfect for you. 

As an experienced telesales specialist, you will drive business growth through strategic customer acquisition, relationship retention and product promotion.

• Promote fuel solutions to corporate fleets and individual customers to achieve corporate targets.

• Execute targeted campaigns to follow up on marketing leads, pitch upgrades, and win back dormant accounts.

• Conduct cold and warm calls while managing inbound customer inquiries professionally.

• Create structured sales toolkits, including cold-calling scripts, value propositions, and objection-handling guides.

• Conduct regular role-plays and side-by-side call monitoring to build team confidence and communication skills.

• Manage day-to-day use of the CRM, Call Log System, and WhatsApp, ensuring 100% accurate data logging.

• Define, monitor, and enforce team metrics (dials, talk time, conversion rates, and service quality).

• Ensure all calling strategies strictly comply with Singapore’s PDPA and DNC Registry.

• Generate comprehensive weekly and monthly performance dashboards for management review.

• Support special operational projects as assigned.