Sr. Product Manager - Custom Objects & CRM Data Platform

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.

Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.

Learn more about us on our YouTube Channel or Blog Posts

About the Role

HighLevel is looking for a Senior Product Manager to own and evolve Custom Objects - a foundational part of our CRM platform.

Businesses operate around more than Contacts, Companies, and Opportunities. A real estate business may need Properties, an automotive business Vehicles, and an insurance business Policies. Custom Objects allow customers to model these unique business entities, define relationships between them, and use that data across workflows, reporting, integrations, and other HighLevel products.

We're looking for a technically strong Product Manager with deep understanding of databases, data modeling, APIs, and integrations who can work closely with Engineering to take this platform to the next level.

• Define the product strategy and roadmap for Custom Objects and the evolution of HighLevel's CRM data model.

• Build scalable capabilities for creating custom entities, fields, records, relationships, associations, and permissions.

• Partner closely with Engineering and Architecture on data models, schemas, APIs, scalability, data integrity, performance, and platform extensibility.

• Make Custom Objects a first-class citizen across Workflows, Reporting, Contacts, Companies, Opportunities, Forms, Integrations, AI, and other HighLevel products.

• Evolve our API, webhook, import/export, and synchronization capabilities so customers and developers can reliably integrate Custom Objects with external systems.

• Translate complex customer requirements into reusable platform primitives rather than one-off solutions.

• Drive the product lifecycle from customer discovery and technical design through delivery, adoption, and iteration.

• Define and own success metrics across adoption, usage, API consumption, platform reliability, and customer outcomes.

The decisions you make will help shape how HighLevel models and connects customer data across the entire platform.

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