Customer Service Representative

United States·Mesamid

Customer Support SpecialistCustomer

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Quick Summary

Overview

🚪 Customer Service Representative 📍 Mesa, AZ | Full-Time Starting Pay: $17–$20 per hour After Training: Hourly + Incentives Realistic Annual Earnings: $47,000 – $60,000 Join Goody Garage Doors – Where Every Call Opens the Door to a Great Career!

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Customer Support SpecialistCustomer

At Goody Garage Doors, we’re more than just a garage door company — we’re a fast-growing, team-first organization committed to delivering exceptional service and creating real career opportunities.

If you love helping people, solving problems, and being part of a supportive team that wins together, this could be the opportunity you’ve been looking for.

(Rotating weekends as needed)

Monday – Friday: 6:00 AM – 2:00 PM
Monday – Friday: 10:00 AM – 6:00 PM
Monday – Friday: 1:00 PM – 9:00 PM

1+ year of customer service experience preferred (home services or emergency services a plus)
Prior dispatch experience (residential/emergency services) is a plus
Bilingual (English/Spanish) is a plus
Familiarity with ServiceTitan is a bonus (we will train the right person!)
Strong communication and active listening skills
Organized and able to multitask in a fast-paced environment
Calm under pressure and solutions-oriented
Team-focused mindset with a desire to grow
High school diploma or equivalent required

Responsibilities

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As a Customer Service Representative, you are the first impression of our company and the voice our customers rely on. You will:

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Answer inbound calls and assist customers with scheduling and service needs
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Deliver empathetic, professional, and solution-focused support
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Manage a high volume of calls with confidence and efficiency
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Communicate with technicians and internal teams to ensure smooth service execution
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Provide timely updates and resolve customer concerns
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Maintain accurate documentation of customer interactions
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Identify opportunities to recommend services that add value
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Learn our services inside and out to become a trusted resource

What We Offer

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Pay Range
$47,000—$60,000 USD
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.