Data Scientist - LLM

Parisfull-timemid

Data ScientistData

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Key Responsibilities

Role Overview: As a Data Scientist focused on LLM at Gorgias, you will play a crucial role in developing, refining, and enabling our AI Agent, designed to automatically address and resolve shopper requests for our merchant clients.

Requirements Summary

2–5 years of experience in software engineering, applied AI, or a similar role Strong programming skills in Python or TypeScript Experience building LLM-powered applications or AI agents in production environments Comfortable working with real-world…

Technical Tools

anthropicchatgptpythonslacktypescriptab-testingcustomer-supportecommercesaas

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

Responsibilities

~1 min read

→
Experience building internal tools or platforms
→
Experience with orchestration or workflow tools, such as Temporal
→
Experience working on customer support, SaaS, or e-commerce products

What We Offer

~2 min read

✓🏖️ 5-week vacation plus 2 weeks RTT (We follow each country's appropriate PTO Laws)

✓🤕 Paid sick leave

✓🧸 Paid parental leave (16 weeks)

✓💻 MacBook Pro

✓🍽️ Personal credit card to buy lunches (we use Swile)

✓🏥 We provide private health insurance (we use GAN)

✓💆🏻‍♀️ Get up to €700 to set up your workstation at home (working from home should feel breezy)

✓📚 Get up to €2000 of learning material and wellness support per year! This includes €1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a €500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.

✓🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!