~5mo ago

Barista

United States·Miami Beachmid

RetailRestaurant Server

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Overview

Job Summary The Barista is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner.

Technical Tools

RetailRestaurant Server

~1 min read

Serve food course and alcoholic beverages to the guest.
Suggestively sell beverages and menu items; take orders.
Answer guest questions, make recommendations, up-sell liquors.
Welcome and acknowledge all guests according to company standards.
Communicate drink orders to the bar through the Point of Sales system
Request identification from any guest who appears to be under 30 years of age
Remove dirty glasses, and dishes, including lifting/moving of bus tubs up to 25lbs.
Keep tables clean at all times.
Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware, and garnishes at Grand Beach Hotel.
Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook.
Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards.
Applies excellent guest relations skills when interacting with guests.
Observes hotel telephone etiquette, message, and call-handling procedures.
Special projects and duties as assigned