Implementation Manager

• Be the subject matter expert during implementation for Gravie's new employers and/or brokers during onboarding.

• Assess the needs of new Gravie employers – you will consult with the Gravie Sales Representative along with the employer and/or broker to gather details of new groups’ needs, wants, desires to achieve a successful onboarding and open enrollment experience.

• Customize a project plan tailored to the tasks necessary for each new employer.

• Gather and coordinate within Gravie internal teams to ensure they are prepared for our new employer and their members.

• Provide education to the employer and/or broker on Gravie's processes and procedures tied to Gravie’s ICHRA product.

• Work closely as needed with the Product, Gravie Care (Member Service Team), Marketing, Finance, Compliance, Sales, and Account Management teams to deliver strong support to our employers. 

• Serve as project manager on interdepartmental initiatives, ensuring clear communication and collaboration with all teams to deliver on company objectives.

• Demonstrate commitment to our core competencies of being authentic, empathetic, curious, creative and outcome oriented.

• Bachelor's degree in business or a related field or equivalent experience 

• A detail-oriented and results-driven mindset to do what it takes to meet an employer's needs.

• Strong problem solving skills while actively engaging with employers.

• An ability to multitask numerous different projects simultaneously.

• Strong written and verbal communication skills.

• Demonstrated success in multi-departmental problem solving.

• Previous experience with a start-up or high growth organization.

• Previous experience with an ICHRA TPA or ICHRA product.

In order to create a more equitable and sustainable future for employer-sponsored health insurance, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.

The salary range for this position is $45,000 - $60,000 annually. Numerous factors including, but not limited to, education, skills, work experience, certifications, etc. will be considered when determining compensation.  In addition to base salary, this position is also eligible to participate in Gravie’s annual bonus program.  Stock options may also be awarded as part of the compensation package.

Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, generous PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and paid paw-ternity leave.