Customer Service Representative

📍 Locations: Castle Rock, CO, Colorado Springs, CO, Commerce City, CO, or Loveland, CO
💵 Pay: $19–$22 per hour (based on experience)

If so—you’ll fit right in.

At One Clear Choice Garage Doors, we're a leader in the Colorado market and a trusted name across the region. With thousands of 5-star reviews, a reputation for honesty, and a commitment to excellence, we’re not your average garage door company. We're a fast-moving, supportive, and people-focused team—where customer service is everything.

We’re looking for a friendly, motivated, solutions-driven Customer Service Representative to help us continue delivering the exceptional experience our customers love.

If you enjoy working with people, staying organized, and being the helpful voice that makes someone's day easier, this role is for you.

As the voice of One Clear Choice, you’ll be the first point of contact for customers—helping guide them through scheduling, service questions, and product inquiries. You'll play a vital role in ensuring seamless communication and exceptional customer experiences.

• Deliver empathetic, professional support across phone, email, and chat

• Handle a high volume of inbound calls while staying upbeat and organized

• Accurately schedule appointments and coordinate with our field technicians

• Research solutions and provide clear, friendly answers to customer questions

• Maintain detailed and accurate notes in our systems

• Spot opportunities to recommend additional services that add value to the customer

• Work closely with the team to keep jobs moving smoothly

• Learn our products and services so well that you become a trusted expert

• 1+ year of customer service experience (home services experience = bonus!)

• Strong communication and active listening skills

• Friendly, patient, and positive—especially under pressure

• Excellent multitasking and time-management abilities

• Comfort with technology and CRM tools (ServiceTitan experience = plus!)

• Team-oriented attitude with a desire to learn and grow

• High school diploma or equivalent

Joining One Clear Choice means you’re joining a top-rated, rapidly growing, employee-focused company. Here’s what you’ll enjoy:

• Supportive, team-first environment

• Recognition for your hard work—your voice matters

• Opportunities to advance (we love promoting from within!)

• Hands-on training and ongoing development

If you’re motivated, positive, and excited to grow with a company that invests in you…
We want to meet you.

Apply today and take the first step toward an amazing future with One Clear Choice Garage Doors.