Clerk III (Family Medicine & Primary Health Care Services)

Application Deadline: 7 October 2026

Date of Issue: 23 September 2026

Post: Clerk III

Rank: Clerk III

Cluster / Department: Kowloon West Cluster / Family Medicine & Primary Health Care 

Pay:

HK$17,611- HK$27,413 (HGPS Point 2 – 9) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities

1.     Perform job functions relating to patient registration and fee collection at General Out-Patient Department.

2.     Handle patient enquires / feedbacks.

3.     Supervise junior clerical and supporting staff.

4.     Perform job functions relating to the updating and maintenance of quota profile.

5.     Perform job functions relating to the updating and maintenance of OPAS coding and matching with IT and pharmacy.

6.     Perform job functions relating to the updating and maintenance of Patient Master Index and Patient medical record.

7.     Perform job functions relating to the release of information.

8.     Perform job functions relating to statistics and clerical support.

9.     Perform other duties as assigned by supervisors.

Entry Requirements:

1. (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.

OR

(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:

l   Level 2 in English Language, Chinese Language and Mathematics; and

l   Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects/ Grade E in Other Language subjects; or equivalent.

2. Ability to perform typing, word processing and/or Chinese word processing.

Preferable Attributes/Exposure

1.     Knowledge of common office automation (e.g. E-mail, Internet/Intranet/operation of fax machine etc.) and PC applications (MS Excel, Word, Access and PowerPoint etc.)

2.     Knowledge of other dialects (e.g. Mandarin) in the light of individual job requirement.

3.     Good interpersonal skills.

4.     Relevant GOPC experience.

Remarks:

1.             Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.

2.             Serving staff who have completed F.5/S.5 or equivalent and have 2 years’ clerical experience within HA may also be considered.

Please submit application online on or before 7 October 2026. For enquiries, please telephone 2990 4172 / 2990 4178.