Licensing Specialist

Hayes Locums is one of the United States’ leading physician staffing firms, specializing in locum tenens placements for hospitals, clinics, and healthcare organizations nationwide. Our passion is matching physicians and advanced practice clinicians with the right locum tenens opportunities because quality matches lead to quality care.

Founded in 2012, Hayes Locums is trusted by physicians and healthcare partners nationwide for integrity, reliability, and service excellence, and is ranked the 6th largest locum tenens firm by Staffing Industry Analysts (SIA).

The Licensing Specialist is part of the Medical Support Staff (MSS) team and plays a critical role in supporting provider placements by managing the healthcare licensing process for physicians and advanced practice providers nationwide. This position serves as a liaison between providers, state licensing boards, and internal teams to facilitate timely license issuance, maintain regulatory compliance, and support successful provider onboarding.

This role requires strong attention to detail, organization, communication, and problem-solving skills in a fast-paced environment. Research activities may include communication with licensing boards, regulatory agencies, healthcare organizations, and providers through phone, email, fax, and written correspondence. Success in this role is measured by licensing accuracy, productivity, provider satisfaction, regulatory compliance, and timely completion of licensing requirements that support provider start dates.

This position provides exposure to healthcare licensing, regulatory compliance, provider onboarding, and healthcare operations, with opportunities for professional development and career growth within Hayes Locums.

• Serve as the primary liaison between providers, state licensing boards, and internal stakeholders throughout the licensing process

• Assess state licensing requirements, interpret application requirements, and facilitate timely application completion

• Conduct research and primary source verification of healthcare practitioner information

• Maintain regular communication with providers regarding licensing status, requirements, and application progress

• Partner with internal operations, credentialing, and medical staff services teams to ensure timely completion of licensing requirements

• Collaborate with licensing boards, regulatory agencies, and other stakeholders to facilitate application processing, resolve delays, and support timely licensure

• Research and assist in resolving licensing-related issues affecting provider placements

• Monitor application status and proactively follow up on outstanding requirements

• Help ensure providers obtain appropriate licensure before assignment start dates

• Comply with operating policies and procedures including the facilitation of license requests and use of company resources

• Maintain accurate records and documentation within company systems

• Maintain confidentiality of provider information and adhere to company policies and regulatory requirements

• Perform other duties as assigned

Hayes Locums fosters a high-performance culture built on collaboration, accountability, and shared success. Our in-office environment is intentionally designed to support focus, connection, and professional growth. You'll join a collaborative team in a fast-paced environment where results, innovation, and continuous development are valued.

Our Fort Lauderdale office features:

• Modern, open office design with glass-walled offices and spacious workstations

• Dedicated lounge areas for collaboration and recharge

• Private, employee-only onsite gym

• Fully stocked kitchens on each floor

• Onsite amenities including ping pong, foosball, and a golf simulator

• Your regular work schedule will be 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m., Monday through Friday, including a one-hour unpaid lunch break each day, for a regular 40-hour work week. Hayes Locums offers schedule flexibility for this position based on business needs and team coverage requirements

• Eligible for one remote workday per week following successful completion of a 90-day training period, subject to maintaining good standing and manager approval.

• Bachelor's degree preferred in Health Administration, Healthcare Management, Business, or a related field. An associate degree combined with relevant experience may be considered in lieu of a bachelor's degree.

• 2+ years of administrative, licensing, credentialing, healthcare operations, or comparable professional experience required.

• Strong computer, typing, data entry, and research skills, including proficiency with Microsoft 365 products (Excel, Word, Outlook, and PowerPoint).

• Highly organized in managing one’s schedule, duties, workflows, and responsibilities.

• Attention to detail and strong written and verbal communication skills.

• Ability to organize and prioritize work and manage multiple priorities.

• Proofreading skills sufficient for auditing documents.

• Problem-solving, critical thinking, and deductive reasoning skills.

• Ability to identify critical information within verification and licensing documents.

• Ability to maintain production and quality standards, confidentiality, and professionalism when handling sensitive information.

• Experience with CRM, licensing, credentialing, provider management, or applicant tracking systems (Salesforce, MD-Staff, or similar platforms).

• Experience in healthcare administration, licensing, credentialing, customer service, operations support, or a similar compliance-based role.

• NAMSS Certification (National Association Medical Staff Services) is a plus.

Hayes Locums is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment where all qualified individuals are considered. Employment decisions are based on qualifications, merit, and business needs.