Home Care Scheduler

Knoxville-Tn Hybrid - UsHybridmid

SchedulerConstruction & Real Estate

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Quick Summary

Overview

Benefits: 401(k) Competitive salary Opportunity for advancement Training & development We are looking for a Home Care Scheduler to help manage our successful home care business!

Technical Tools

SchedulerConstruction & Real Estate

Benefits:

401(k)
Competitive salary
Opportunity for advancement
Training & development

We are looking for a Home Care Scheduler to help manage our successful home care business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating home care services.

You are highly detail-oriented and excel at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and care professionals to improve lives.

RESPONSIBILITIES

Saturdays & Sundays (remote) and Mondays (in office) required. Other days are flexible. 40 hours total
Coordinate the use of our staff to ensure consistent quality of services for staffing needs
Assign new clients to care professionals according to scheduling protocols
Create and maintain schedules for all care professionals/clients
Contact care professionals regarding shift coverage and any changes to the hours of their regular schedule
Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
Fill open shifts and securing coverage for call-offs or changes in clients' needs
Maintain ongoing communication with Managers, Care Professionals & Clients regarding scheduling and changes

QUALIFICATIONS