Customer Support Specialist Seasonal Roles: 1st or 2nd Shift

United States·JacksonvilleSeasonal - Full Timemid

Customer Support SpecialistCustomer

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Requirements Summary

FT - 30 hrs, PT - 15 hrs. HC Brands specializes in customizing and selling thousands of products that help our customers make connections. We are a fast, profitable,

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Customer Support SpecialistCustomer

DO YOU WANT TO MAKE EXTRA MONEY FOR THE HOLIDAY AND WORK IN A FUN ENVIRONMENT? We love to work hard, have fun, and help our customers capture meaningful moments in their lives!

Here are the details for our seasonal positions:

Work in our Jacksonville, FL office
1st or 2nd shift is available, either part-time or full-time
Positions available until December 23, 2026 (and we are always looking for stars to bring on as regular full-time after the season is over)

SEASONAL BONUSES ARE AVAILABLE OVER A 6-WEEK PERIOD FROM NOVEMBER 9 TO DEC 14th :

- Full-Time 1st shift: $75/week, total of $450;
- Full-Time 2nd shift: $85/week, total of $510;
- Part-Time seasonals receive 50% of Full-Time bonus;
- To qualify for each week's bonus, seasonal can’t miss any time during that week;
- Bonuses are paid bi-weekly.
- Minimum work requirement/week to receive weekly bonus: FT - 30 hrs, PT - 15 hrs.

HC Brands specializes in customizing and selling thousands of products that help our customers make connections. We are a fast, profitable, growing ecommerce company that markets ourselves through a wide range of ecommerce channels and marketplaces. We take pride in offering products that are unique and that help each of our customers develop meaningful connections in their personal and professional lives.

Our customer service team works hard to provide exceptional customer service. They assist to make sure customer orders are correct, help customers complete orders, as well as pass on customer feedback to the rest of the business.

That's where you come in. 🙌

You must be able to think quickly, often solving problems as they arise. You will need to collaborate with your team and Fulfillment to resolve order management issues timely. You will be expected to be well organized and have a creative mindset that helps problem-solve and develop unique solutions to issues.