CA Tooth Counter Representative

Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life:

You will enjoy a compensation package including salary, health benefit plans and pension. We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives. We are a company focused on individual talent development and success, in addition to your well-being.

As a point of contact with Henry Schein’s internal, the Tooth Counter Representative position positively represents the business and maintains the highest levels of customer service and satisfaction. The Tooth Counter Representative, provides support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner. This position is also responsible for initiating and/or implementing corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Above average customer service and people skills are required as well as accuracy and the ability to multi-task. Ability to work collaboratively with local & national tooth counter Team Schein Members (TSMs), as part of a national team.

The ideal candidate has completed a post-secondary program in Administration and/or Customer Service and brings a minimum of two years of experience in customer service, clerical, or office-based roles. Proficiency with Microsoft Office, including Outlook, Word, and Excel, is required, and a dental background is considered a strong asset. This role calls for exceptional interpersonal skills, with clear and effective verbal and written communication, strong attentiveness, and the ability to actively listen to and address customer concerns. The successful candidate is a proactive problem-solver who can confidently respond to inquiries, thrive in a fast-paced, high-volume environment, and demonstrate a high level of responsibility and dedication. Excellent organizational abilities, time-management skills, and a strong work ethic are essential for success in this position.

Your favourite words are: tooth, teeth, dental distribution, tooth counting, inventory verification, product identification

*This position is based in our Vancouver Branch for fully onsite work.

Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources.