Cashier

Responsibilities

• Greets customers including answering phones and directing customer inquiries to appropriate party. 

• Answers routine billing questions/issues from customers 

• Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits.

• Completes, processes, and maintains applicable paperwork and records. 

• Manage the daily till (Cash/Deposit) and till procedures. 

• Handle goods and deliver them to the clients. 

• Optimize greeting (Greetings/Department at the end of the sales transaction) 

• Effectively train and direct the activities of cashiers assigned to the front end and set the standard for customer service. 

• Accurately perform opening and/or closing functions and maintain cash office files and reports. 

• Provide on-the-job training to the junior cashiers. 

• Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines. 

• Ensure register/counter areas are neat and stocked with necessary supplies. 

• Identify prices of goods using memory or a scanner 

• Enter transactions in the cash register and provide customers with the total bill. 

• Sort and count currency and coins 

• Issue receipts and change to customers. 

• Count money at the end and beginning of each shift. 

• Process credit card and check payments 

• Perform the duties of customer service representative when required. 

• Assist in stocking shelves, rotating merchandise, and marking prices. 

• Open and close tills 

Measures of success 

• Accuracy
• Processing transactions within the targeted timeframes to ensure smooth checkout flow
• Positive feedback from clients
• Effective collaboration with the sales team, enhancing overall operational success

Experience 

• Prior experience in a cashier or similar role, preferably in luxury retail 

• Strong numerical and data entry skills with attention to detail

• Excellent interpersonal and communication skills

• Ability to handle high-pressure situations with professionalism