Care Logistics Manager

Home Helpers is looking to hire an outgoing individual as our Care Logistics Manager to accommodate growth in our company. This position will be the primary point of contact for our caregivers and our clients.

This role is instrumental in the success of our company and we are committed to using a modern approach while providing the highest quality of care services in the communities we serve.

Job Duties include but are not limited to:

● Understand and adhere to established Home Helpers care policies and

procedures

● Schedule client appointments/visits according to Service Plan/Care Plans and

staff availability

● Enter scheduling data, create and release weekly schedule for all assigned

Caregivers (including call-outs, vacation coverage, etc.)

● Maintain call-in, retention and staff and client statistic reports

● Adhere to all HIPAA regulations

● Ability to manage a high volume of incoming calls, while placing several

outgoing calls to staff open client shifts, on a timely basis.

EDUCATION/EXPERIENCE

● High school diploma or general education degree (GED); or one (1) to two (2)

years’ related experience and/or training; or equivalent combination of

education and experience

● Proficiency with Microsoft Suite and or Google Suite and scheduling software

● Working knowledge of basic medical terminology

Ideal Candidate:

● Must possess an extreme sense of urgency, be dependable and reliable.

● Demonstrates competency, organization, attention to detail, flexibility and

cooperation in performing all job responsibilities.

● Must be able to multi-task in a fast-paced office environment.

● Must have excellent written and oral communication skills in person, on the

phone, text and email.

● Have a current DL with auto insurance