Security Operations Engineer

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities.  Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities.  We are on a mission to transform healthcare in rural America.  We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.   

Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch.  Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible.  Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. 

Today, we are serving thousands of patients in our value-based care model and the number is growing every day.  If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we’d like to meet you. 

• Define systems security requirements, architecture, and policies according to regulatory and business requirements. 

• Own Confidentiality, Integrity, and Availability of all systems, services, and technologies. 

• Develop roadmaps for technology domains to improve operational and security posture. 

• Maintain awareness of emerging and trending threats. 

• Track and report on security infrastructure, configurations, design performance measures, and ongoing vulnerability and risk assessments. 
   

• A veteran of ITSM or Systems Administration with experience in security. 

• Have deep, hands-on experience with enterprise administration of Google Workspace and Slack. 

• Have built integrations against SaaS APIs, not just configured them through consoles. 

• Have been the final escalation tier for platform issues. 

• Have successfully delivered complex projects from conception to production. 
   

• Results-driven — focus your time and resources against the most important priorities. 

• Excel at operating independently and taking ownership of your work. 

• Comfortable with ambiguity; bring a structured, proactive approach to get things done. 

• Strong critical thinking — able to troubleshoot problems and implement corrective actions quickly. 

• Write clear documentation as a natural part of your workflow. 

• Constantly seeking ways to simplify and improve how things are done. 
   

How you collaborate: 
 

• Communicate technical concepts clearly to any audience, verbally and in writing. 

• Enjoy solving ambiguous problems with multiple stakeholders. 

• Collaborative, assuming positive intentions; willing to roll up your sleeves and work effectively with people of all backgrounds. 

• Accountable — hold yourself and others to a high standard, and support and develop those around you. 

• Strong service mentality; customer-focused, with a passion for serving patients and providers. 
• Passionate about solving real problems in American healthcare. 

PREFERRED QUALIFICATIONS: 

• 4+ years of IT & system administration experience 

• A degree in computer science, engineering or technical discipline 

• A degree is not required, and we heavily encourage you to apply regardless of college experience. 

• Experience in maintaining troubleshooting a wide variety of systems and networks 

• Preferred:  

• Experience with Azure AD 

• Experience with SharePoint and Office 365 administration 

• Experience with cybersecurity principles. 

• Comp TIA A+ Certification 

• Network+ Certification 

In accordance with the Illinois Pay Transparency Act, we’re providing the full salary range for this position. Actual compensation will be determined based on location, relevant experience and qualifications. Most offers will fall within a portion of the listed range. This position has a salary range of $90,000 – $100,000 annually, based on location, relevant experience and qualifications. In addition to base salary, we offer a comprehensive benefits package that includes:

• Paid holidays + PTO
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• 401k plan with 4% company match + no vesting period
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
• And more!