Business Analyst

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

As a Business Analyst at Horizon, you will…

• Standardize and simplify workflows, handoffs, and documentation
• Participate in a value-driven intake process to prioritize high-impact initiatives (access, wait times, no-shows, quality metrics, denials, audit findings, staff burden)
• Assist in scoping project requirements based on organization and requestor’s needs
• Conduct baseline assessments, process mapping, and root-cause analyses
• Act or assist in project management on specified projects or opportunities assigned by the Transformation Committee, Senior Staff, or directly by the CIO
• Map current-state and future-state workflows across administrative and clinical processes
• Assist in building return on invest (ROI) justifications for proposed projects by aligning business needs, costs, risks, and expected outcomes
• Develop KPIs, reports, dashboards, or key data artifacts for specified project
• Support pilots, iterating and scaling standardized processes across sites
• Establish how-tos, SOPs, and competency-based training materials
• Routinely monitor reports for specified metric and project outcomes as well as ongoing quality assurance adjusting as needed
• Deep understanding of business and clinical operations

At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion!

What we offer that you’ll love…

• Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
• Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
• Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
• Retirement: We know you want to retire comfortably and we’re here to help!  Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
• Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
• Paid time off and paid holidays!
• Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.

We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:

• Bachelor’s degree in related field required.
• 1-2+ years of project-related experience preferred; and/or recent college graduates with relevant education, internships, or project experience will be considered.
• Ability to analyze business processes to identify efficiency and improvement opportunities.
• Healthcare data experience (EHR, claims, or revenue cycle management) preferred.
• Experience with Microsoft Power Platform and API integrations preferred.
• Project management certification preferred but not required

This position is located at 55 Dodge Rd, Getzville NY.

This is a full-time position from Monday – Friday.

• Sitting for extended periods, alternating between standing and sitting
• Mobility required with repetitive wrist, hand, and finger movements
• Handling light duties, occasionally lifting objects up to 20 pounds

Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities.

Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.

This information is intended to provide a general overview of the position; it is not a full job description.