GLO Customs & Compliance Expert

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives related to Customs Operations. Works on problems of diverse day to day import/export operations at country/regional level. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and Customs Operations import/export expertise to identify and select solutions. Ability to handle the most unique situations for Customs Operations. May seek advice in order to make decisions on complex business and compliance issues.

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  Ensures compliance with complex of and country/regional/global trade regulations in a rapidly changing regulatory environment

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  Manages customs broker activities and works with customs broker performance metrics, driving alignment to Customs Operations turn-around-time (TAT) & compliance to customs broker manual

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  Works to support the Regional Customs Broker Strategy

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  Supports Customs Broker Assessment & provides audit support

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  Engages with HPE Global Trade and other organizations as required

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  Supports regional advocacy efforts as required (engagement with government authorities)

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  Supports emerging markets exploration & execution and provide Customs Operations guidance

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  Identifies opportunities for Customs Operations process improvement and leads/develops recommendations and provides insight for management.

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  Communicates Customs Operations requirements and guidelines to the regional and global business unit teams.

• Ability to understand and interpret EMEA/Country/International trade regulations in a rapidly changing regulatory environment.

• Customs Broker Management experience (establishing TAT, measuring performance, ensuring compliance to contract, broker manual, HPE internal policies/government regulations.

• Experience with conducting broker assessments, conducting comparison across multiple broker partners and prior experience with government authorities during Customs audits.

• Demonstrated experience with responding to routine inquiries by Government authorities.

• Good understanding of supply chain trading flows.

• Strong analytical skills

• Basic understanding of supply chain processes (plan, source, make deliver).

• Basic ability to understand Customs requirements and engage on projects for emerging markets

• Strong written and verbal communication, presentation and influencing skills; mastery in English and local language, proficient communication and influencing skills.

• Extensive knowledge of Advanced MS Office

• Good internal and external relationship management skills.

• Good project management skills.

• Strong business acumen and technical Customs Operations knowledge.

• Understanding of national and international trade requirements to align customs/trade function with business objectives.

• Strong analytical skills

• Leadership skills including team-building and conflict resolution and management.

• Capable to work across multiple countries and businesses; works horizontally and vertically. 

• First level university degree or equivalent experience; advanced university degree preferred.

• Typically 4-6 years of experience in a customs/global trade function.

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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