Case Manager - Stabilization

Case Manager

Father Bill’s & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.

Father Bill’s & MainSpring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals. Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.

• →Provide outreach and assessment in the community as deemed necessary by supervisor or other administrator within the organization.
• →Evaluation and assessment of referrals, utilizing a housing first framework and understanding the barriers to house people experiencing homelessness.
• →Collaborate with FBMS shelter staff to foster a smooth transition for guests moving out of shelter and into permanent supportive housing.
• →Collect and maintain data-based statistical information, maintain accurate case records in a timely fashion.
• →Set up and maintain accurate case files as well as adhere to requirements as determined by program funders.
• →Create and implement participant-centered individual service plans within required time frame with an emphasis on participant goals.
• →Monitor participant progress and complete assessments in order to identify participant’s strengths, needs,

barriers and goals in order to sustain housing and increase self-sufficiency.

• →Educate participants on activities of daily living as necessary and refer to providers as needed.

• →Complete home visits as well as assist participants to access community resources, schedule and attend appointments (some transporting is required).
• →Locate and secure housing opportunities for participants often within a short window of identified time.
• →Network and maintain positive working relationships with local landlords, property managers, housing authorities, social service organizations and state agencies.
• →Provide support, facilitate crisis intervention, mediation and service coordination when necessary.
• →Collaborate with internal and external partners.
• →Participate in regularly scheduled supervision, agency and community meetings and trainings when required.
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  • →Safety & Security: Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

  
  

  • →Travel: Local travel may be required. Valid driver’s license and good driving record required.
  • →Physical Demands: The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the Americans with Disabilities Act (ADA) may be made to enable individuals with disabilities to perform the essential functions.

   

  o Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly. Must be able to hear average or normal conversations and receive ordinary information. Average visual acuity is necessary.

   

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  This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job.

  
  

  
  

  Father Bill’s & MainSpring is an equal opportunity employer.

• Empathy: An understanding and empathy for those dealing with homelessness and related issues.
• Professionalism: Maintains the highest level of professionalism in the delivery of services, building of relationships, collaboration with co-workers, and representation of Father Bill’s & MainSpring within the organization and the community.