Microsoft Dynamics 365 Functional Consultant

United Arab Emirates·DubaiFull-timemid

Functional ConsultantBusiness Analysis & Process

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Quick Summary

Key Responsibilities

Solution Design & Configuration Lead requirement-gathering workshops and translate business processes into functional design documents (FDDs) and fit-gap analyses.

Technical Tools

Functional ConsultantBusiness Analysis & Process

Responsibilities

~2 min read

→Solution Design & Configuration
→Lead requirement-gathering workshops and translate business processes into functional design documents (FDDs) and fit-gap analyses.
→Configure and maintain core D365 F&O modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank, Inventory, Procurement & Sourcing, Sales & Marketing, and Warehouse/Inventory Management.

→Design solutions for multi-company, multi-currency, and multi-legal-entity structures, including intercompany and financial consolidation.
→Define financial dimensions, account structures, posting profiles, and number sequences aligned to business and audit requirements.
→Apply Microsoft best practices and manage scope, change control, and design decisions across workstreams.
→Implementation, Testing & Support
→Deliver end-to-end implementation and enhancement projects – from configuration through UAT, data migration, cutover, go-live, and hypercare.
→Author test scripts, coordinate user acceptance testing, and validate solutions against business requirements.
→Provide functional support, troubleshoot issues, and manage enhancements across the D365 F&O environment.
→Use Azure DevOps and Microsoft Dynamics Lifecycle Services (LCS) to manage requirements, defects, environments, and releases.
→Deliver end-user training and produce clear process and configuration documentation.
→Integrations & Ecosystem
→Partner with technical developers on X++ customizations, extensions, and integrations, providing functional specifications and validating delivery.
→Support integrations between D365 F&O and surrounding systems – 3PL/logistics providers, EDI, ecommerce, and payment/fraud platforms – ensuring reliable order-to-cash and procure-to-pay flows.
→Collaborate with data and analytics teams to ensure ERP data supports downstream reporting in Power BI.
→Business Partnership & Stakeholder Management
→Act as a trusted ERP partner to stakeholders across Finance, Supply Chain, Operations, and Commerce.
→Translate business needs into scalable, best-practice ERP solutions and communicate options clearly to both technical and non-technical audiences.
→Manage priorities, timelines, and expectations across multiple concurrent initiatives.

Requirements

~1 min read

5+ years of experience as a Dynamics 365 F&O / Dynamics AX Functional Consultant, with at least 2–3 full-cycle implementation projects.
Strong functional expertise in Finance and/or Supply Chain modules of D365 F&O.
Proven experience in requirement analysis, fit-gap assessment, solution design, configuration, and FDD authoring.
Hands-on experience with Azure DevOps, LCS, and structured testing/data-migration practices.
Understanding of D365 F&O interfaces and integrations (data entities, OData, EDI, and third-party/3PL connectivity).
Working knowledge of Power Platform and Power BI to support automation and reporting use cases is an advantage.
Microsoft certifications such as MB-300, MB-310 (Finance), or Dynamics 365 Supply Chain Management Functional Consultant Associate preferred.
Experience in retail, ecommerce, FMCG, or beauty/consumer goods is highly desirable.
Excellent analytical, problem-solving, and communication skills, with strong written and verbal English.
Bachelor’s degree in Accounting, Finance, Information Systems, Business Administration, or a related field preferred.