Business Analyst II

We are seeking a Technical Business Analyst (BA) focused on Disputes Process and Technology. This role will work closely with the Disputes Line of Business, Product Owners, and Technical Leads to support process improvements and technology initiatives.

The ideal candidate will be responsible for:

• Gathering and documenting business/technical requirements

• Managing project timelines and initiatives

• Designing and executing testing programs, including UAT

• Supporting collaboration between business and technical teams
  

Candidates should be quick learners with strong analytical, written, and verbal communication skills, and the ability to use data effectively to support decision-making.

• Critical Thinking & Problem Solving

• Data Analysis & Reporting

• Ability to Plan, Design, and Execute Projects/Initiatives

• Experience with Testing Programs & UAT Testing

• Strong Communication Skills
  

• Disputes Domain Expertise

• Experience in Banking or Financial Services

• Experience working in Highly Regulated Industries

• qTest

• Reporting & Scripting Tools:

  • Power BI

  • SQL

  • SAS

  • Python