Legacy IBA Account Handler

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

As a Legacy IBA Account Handler, you will play a key role within the finance function, managing historic accounting positions across Howden finance ledgers and supporting the run-off and closure of acquired businesses. The role is accountable for resolving aged balances, ensuring regulatory compliance, and delivering successful run-off outcomes in line with Group policies.

• →Review and clear outstanding balances across client, insurer and third-party accounting ledgers.
• →Scope, plan and prioritise accounting activities to support run-off projects and aged debt resolution.
• →Investigate complex accounting issues and identify practical, compliant solutions.
• →Negotiate with internal and external stakeholders to achieve positive commercial and financial outcomes.
• →Ensure historic accounting activity complies with client money regulations and FCA requirements.
• →Monitor and manage credit write-back activity in line with approval processes and regulatory standards.
• →Maintain accurate project records and ensure audit requirements are met.
• →Produce timely management information and project updates for reporting purposes.
• →Build and maintain strong relationships with key stakeholders to support future run-off activity.
• →Deliver work to agreed deadlines, supporting KPI reporting and project completion targets.

• Experience managing aged ledger balances within the insurance industry.
• Previous experience working within an insurance finance, IBA or accounting environment.
• Proven ability to investigate complex accounting issues and determine appropriate solutions.
• Experience applying client money and regulatory requirements within financial processes.
• Demonstrated ability to communicate, influence and negotiate with a wide range of stakeholders.
• Experience analysing financial data and using insights to support decision-making.
• Experience producing reports and presenting findings to management and business stakeholders.
• Proven ability to manage competing priorities and deliver against agreed deadlines.

• GCSEs (or equivalent) including English and Mathematics.
• AAT or a relevant finance qualification would be advantageous.
• Strong written and verbal English communication skills.
• Strong numerical, analytical and financial problem-solving capability.

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.