Certified Nursing Assistant (CNA)

The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach.

The Certified Nursing Assistant (CNA) performs basic patient care functions under the supervision of the RN or medical provider. This position conducts front office duties in accordance with policies and procedures. The CNA creates and manages guest records, schedules appointments, conducts routine tests, and tracks and orders supplies.

1. Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
2. Answer patient/client calls while on shift and determine how to best help them.
3. Provide physical support for patients/clients with daily activities and personal hygiene.
4. Ensure patients or residents receive an appropriate diet by reviewing their dietary restrictions, food allergies, and preferences.
5. Obtaining a wide range of information from physicians, nurses and other HTAT staff about patient/client conditions, treatment plans, and suggested activities:
   • Examine patients to detect issues requiring medical care.
   • Remind patients to take medications and nutritional supplements.
   • Note observations of patient behavior, including complaints, or physical symptoms to nurses.
   • Observe, recognize, and report significant guest symptoms to RN or medical providers and take appropriate action, if necessary, under the supervision of the RN or medical provider.

1. Knowledge of medical/nursing best practices and equipment to administer patient care.
2. Strong computer and data entry skills and able to prepare and update client records.
3. Strong organizational and interpersonal skills with the ability to react calmly and effectively in emergency situations.
4. Possess personal qualities of integrity, patience and commitment to mission.
5. Flexible and able to multitask; can work within an ambiguous, fast-moving environment.

1. State Certified Nursing Assistant certification.
2. Basic Life Support (BLS) certification / CPR
3. One (1) year experience working in community health.

Hours include some evenings, weekends and holidays. Hours and days may vary based on the needs of the organization. Must be available to work one or more of the following shifts as scheduled:

• 6:00 AM - 2:30 PM
• 2:00 PM - 10:30 PM
• 10:00 PM - 6:30 AM

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.