Affiliate Retail Media Growth Lead

Join our dynamic Retail Media Team as a Affiliate Retail Media Growth Lead, where you’ll play a pivotal role in expanding our retail media solutions and driving success for both our clients and partners. We are seeking a seasoned affiliate marketing professional to lead the internal and external education, adoption, and growth of our retail media offerings. This role is essential to the success of our retail media business, providing enterprise-level support and strategic guidance to retailers, vendor brands, and agencies. You will also collaborate closely with internal teams to relay product feedback and support ongoing enhancements.  

• →Become a Retail Media Expert: Establish yourself as a trusted advisor on impact.com’s  retail media solutions to clients, partners, and internal teams.
• →Internal Education & Support: Collaborate with Client Services, Sales, and Channel Partnerships and other internal teams to confidently communicate retail media product  features and benefits. Support questions and relay feedback for product improvements.   
• →Client Adoption & Support: Guide retailers, vendor brands, and agencies with strategic retail media recommendations to drive product adoption. Manage campaign implementation and ongoing support while nurturing strong client relationships through regular check-ins.
• →Product Development Collaboration: Provide timely client feedback to Product teams. Track and manage product issues, ensuring efficient resolution and clear communication with stakeholders. 
• →Product Marketing Support: Partner with Product Marketing to create and maintain help center resources such as articles, videos, and guides for self-service support. 

• 5+ years of affiliate marketing experience, ideally in customer-facing roles with  enterprise-level clients: affiliate agency experience is a plus.
• Extensive experience with the impact.com platform from both advertiser and Partner perspectives: experience with other affiliate networks is a plus.
• Strong communication and collaboration skills, capable of bridging technical and  non-technical audiences.
• Solutions-driven mindset with a positive attitude, eagerness to learn, and growth-oriented approach. 
• Ability to thrive in a fast-paced environment with excellent organizational and multitasking skills. 
• Retail media and/or Seller experience is advantageous but not required.

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.