Revenue Enablement Specialist

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Global Revenue Enablement supports employees throughout the global Revenue team with a specific focus on providing the best product experience to our customers and prospects by developing and executing onboarding & ongoing educational plans for new and existing hires and by providing the best learning support and coaching for employees interfacing with our customers (AEs, BDRs, CS, SA, OPMs/Agencies, Partners/ Publishers)

• →Build unique and localize global training and development programs across technical training, management or organizational development, sales training and train-the-trainer programs
• →Scope each learners’ unique needs and learning profile
• →Work with leaders to identify skill/ knowledge gaps/ training needs and develop and deliver training courses, curriculum, or materials
• →Assess employee skill or knowledge levels upon completion of training and produces objective measurements of training program performance
• →The materials created will be aimed at new and existing employees to make them more productive and successful using, selling or supporting the Impact Partnership Cloud offering.
• →Understand the Sales and Customer Success team roles and priorities to inform Onboarding and continuous Enablement programs
• →Collaborate cross-functionally and building relationships to inform, shape, and execute upon a successful enablement strategy
• →Translate Product Marketing collateral into learning and training material
• →Maintain and update training collateral, learning tools and processes
• →Be the Enablement SME to relay industry best practices back to internal team members
• →Build strong working relationships with SMEs in CS, Sales and Product Marketing
• →Creation of training programs and learning materials for onboarding and continuous employee enablement
• →Execute upon Key Results as they pertain to company OKRs
• →Optimize delivery of on-demand course material created by Marketing and Enablement teams

• Excellent verbal and written skills (emails, presentations, in-person skills)
• Keen attention to detail, organisation, and ability to drive projects to completion
• Experience in working independently as well as part of a team in an energetic environment
• Practical experience of tools and platforms for optimally delivering training and eLearning programs
• An understanding of digital and performance marketing is required and extra points for deep knowledge of the affiliate/partnership ecosystem
• You are a seasoned, energetic presenter
• You think analytically and execute creatively
• You are super organised and can define your own project timelines while working within global projects
• You measure everything and seeking/ providing feedback is part of your DNA