Product Solutions Architect

Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, we are redefining how life sciences companies connect with healthcare professionals (HCPs). Our platform delivers evidence-based, ethical, and high-impact omnichannel engagement that helps improve patient care through smarter communication.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Ascend is our AI-enabled omnichannel engine, powering real-time, personalized engagement between HCPs and pharma partners. At the core of this effort is ION (Intelligently Optimized Network), the integration and intelligence layer that enables secure, scalable connectivity across systems, channels, and partners.

Pre-Sales and Product-Led Selling

• →Engage early in the pre-sales cycle on strategic and enterprise pursuits, before the solution is shaped rather than after.
• →Run technical discovery and qualification alongside Commercial, and lead product-focused pitches as the senior technical voice in the room.
• →Work hand in glove with Solutions Design across the full proposal, not only the custom portion, and own the technical narrative in RFPs and executive conversations.
• →Own the demo landscape across standard, brand-specific, and strategic custom environments, kept current with the roadmap so what we show matches what we ship.
• →Partner with Solutions Design on large or custom proposals, and with Client Services on the account roadmap.
• →Use AI tooling to compress the path from discovery to working prototype, so clients see something real in days rather than weeks.

Solution Architecture

• →Translate client goals into a scoped, credible Ascend solution and a client-level implementation roadmap.
• →Scope integrations, data flows, and architecture live in client conversations, with an accurate read on feasibility and effort.
• →Decide what is built bespoke versus pushed into the platform, so custom work compounds into product rather than debt.
• →Surface new features and integrations out of client conversations and bring them back sized.
• →Prototype during discovery, then harden the solution into a scalable, maintainable deployment.
• →Translate ambiguous or incomplete requirements into concrete technical specifications and working software.
• →Create the reusable assets and AI-assisted workflows that make solutioning repeatable rather than dependent on one person.

Collaboration and Team Leadership

• →Serve as the technical liaison between Commercial, clients, Product, and Engineering, keeping what we sell aligned with what we ship.
• →Own the technical solution end to end so Client Services can stay focused on the relationship.
• →Feed field reality into the roadmap so recurring client needs become standard product capability.
• →Define the scope and hiring bar for Forward Deployed Engineers as we add them, with the opportunity to lead that team as the function proves out.

• 6+ years in solutions architecture, sales engineering, solutions consulting, or forward-deployed engineering, ideally in SaaS or pharma technology.
• Operates with full autonomy as the subject matter expert in the room on the most complex and strategic pursuits
• Proven track record leading technical discovery and running custom demos inside enterprise pre-sales cycles, credible with senior client stakeholders.
• Hands-on technical depth: able to scope feasibility, prototype, and build, not only specify.
• Appetite to grow into leading and mentoring individual contributors while staying hands-on yourself.
• Strong fluency with APIs, integrations, data flows, and platform configuration.
• Product mindset, with clear judgment on when a client need is one-off custom work and when it should become durable platform capability.
• AI-forward in how you work: fluent with AI tooling for prototyping, research, and delivery, and clear-eyed about where AI belongs in a client solution and where it does not.
• Excellent communication across technical and non-technical audiences, from engineers to client executives, and comfortable operating with ambiguity at high-growth pace.
• Experience in pharma commercial, market access, or HCP engagement is a strong plus, as is having helped stand up a solutions or sales engineering function.