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Applications Support Specialist

United StatesConwaymid
OtherApplications Support Specialist
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Quick Summary

Key Responsibilities

Provide end user support for issues related to applications and software systems. Act as a liaison between the end user and software companies to ensure resolution of any issues.

Requirements Summary

While performing

Technical Tools
OtherApplications Support Specialist

We are currently seeking an Applications Support Specialist to join our team of highly qualified professionals that share our vision of Empowering Children to Conquer their World! This role is responsible for providing comprehensive support for all company software applications, with a primary focus on Zendesk, Power Automate, deTASO, and Workday. The Applications Support Specialist will be responsible for implementing new software systems, maintaining and optimizing existing platforms, and delivering responsive end-user support.

 

What We Offer

~1 min read
Competitive Pay
Paid Time Off
Medical, Dental, & Vision Insurance
State of the Art Facilities & Technology

Responsibilities

~1 min read
  • Bachelor’s degree in related field.
  • 2+ years in a related field, preferred.

 

  • Ability to communicate effectively and professionally with a wide variety of people.
  • Strong organizational skills with attention to detail and accuracy.
  • Advanced computer skills, including a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
  • Ability to think creatively and operate within budget guidelines.
  • Ability to handle multiple tasks in a very busy environment.
  • Ability to read, analyze, and interpret documents such as safety rules, policies, regulations, and other company documents.
  • Ability to write routine reports, business correspondence, and policy and procedure manuals.
  • Ability to effectively present information and respond to questions in one-on-ones and small groups of executives or vendors.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to function independently in all aspects, including project identification, evaluation, contract negotiations, and coordination with management and internal departments.
  • Ability to work under stress and respond quickly in emergency situations.
  • Ability to represent the company in a confident, persuasive, and positive manner.
  • Possess typing skills to ensure quick and accurate entry of information.
  • Proven ability to thrive in a fast-paced, dynamic environment and effectively manage change and ambiguity.
  • Knowledge of relevant industry regulations, compliance requirements, and best practices.
  • Strategic problem-solving and decision-making abilities, with a focus on driving results and continuous improvement.
  • Maintain a positive attitude and high energy level to facilitate engagement during activities.
  • Report for work dressed appropriately and comply with company policies regarding the dress code.
  • Ability to maintain regular and punctual attendance.
  • Ability to complete tasks in a timely manner.
  • Travel may be required.

 

While performing the duties of this job, the employee is frequently required to accurately communicate information and ideas so others will understand through sight and hearing. The employee is regularly required to move including walking, running, jumping, and sitting. The employee is regularly required to use hands and fingers to handle, lift, reach, and feel. The employee is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

#IND456

Full Time

Compensation: Starts at $50,000 annually

Listing Details

Posted
March 12, 2026
First seen
March 26, 2026
Last seen
April 16, 2026

Posting Health

Days active
21
Repost count
0
Trust Level
39%
Scored at
April 16, 2026

Signal breakdown

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Applications Support Specialist