Medical Assistant II-Riley Pediatric Hematology Oncology-Carmel

We are seeking an experienced Certified Medical Assistant to support a fast‑paced pediatric infusion and clinic environment. This role works closely with nurses and providers and requires strong, hands‑on phlebotomy experience. Candidates without prior phlebotomy experience will not be considered.

Medical Assistant II-Phlebotomy Required

Full-Time | Monday–Friday | No Weekends or Holidays

Schedule & Location

• Hours: Monday–Friday, 7:30 AM–4:00 PM
• No Weekends/Holidays
• Primary location: 
  • 11700 N. Meridian St., Suite C240 Carmel, IN
• Secondary location: 
  • Riley Hematology /Oncology Riley Outpatient Center 575 Riley Hospital Drive

Required Qualifications

• Current Medical Assistant certification (required)
• Previous phlebotomy experience (required)
• Strong ability to multitask in a busy clinical setting
• Excellent communication and organizational skills
• Ability to work independently and take initiative

Preferred experience

• Lab experience
• Pediatric experience

Clinic & Team Overview

• Team culture: Collaborative, Passionate, Skilled
• Clinic structure: 
  • 1 Medical Assistant supporting the clinic at North
  • 5 provider exam rooms
  • 5 infusion rooms
  • Close collaboration with nurses and providers

Ideal Candidate Profile

The Medical Assistant who thrives in this role is:

• Self‑motivated
• A strong communicator
• Highly organized
• Comfortable working independently in a dynamic environment

What a Typical Day Looks Like

• Rooming and organizing patients
• Patient communication and intake
• Medication reconciliation
• Taking vital signs
• Working alongside infusion room nurses
• Primary focus: Rooming patients
• Clinic pace: Varies by provider schedules and patient volume

Why Join Us

We know experienced, certified Medical Assistants with strong phlebotomy skills are in high demand. This role offers stability, meaningful pediatric patient care, and a predictable weekday schedule—without weekends or holidays.

In addition, we offer a strong benefits package, including:

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly financial incentives

You’ll also be part of a collaborative, skilled team where your experience is valued, your voice is heard, and there are clear paths for growth through the MA career ladder.

Why team members stay: 

• Strong sense of teamwork
• Meaningful work with the pediatric patient population
• Opportunities to participate in committees and take initiative

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. 

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.