Specialist-Registration I

Position: Registration Specialist (Onsite) 
Schedule: Monday–Friday, 8:00 AM–5:00 PM. No weekends or holidays. 
Location: Metro Indianapolis 
Parking: Paid by department 

Key Responsibilities 

• Welcome patients and manage check-in/check-out process. 

• Review insurance information and verify demographics. 

• Complete pre-registration and schedule appointments. 

• Support medical assistants and understand provider preferences. 

• Troubleshoot patient issues and ensure smooth patient flow. 

• Answer incoming calls and direct patients/visitors appropriately. 

Required Qualifications 

• High School Diploma or GED. 

• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint). 

• Ability to interpret insurance information. 

• Strong attention to detail and organizational skills. 

Preferred Qualifications 

• Previous experience in a healthcare setting. 

• Familiarity with medical terminology and clinical practices. 

• Ability to learn and retain medical coding (ICD-10, CPT preferred). 

Skills for Success 

• Excellent communication and interpersonal skills. 

• Ability to troubleshoot and resolve patient concerns. 

• Efficient, self-starter with strong time management skills. 

Work Environment 

• Fast-paced, team-oriented setting focused on patient care.