Data Conversion Specialist

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members. As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities. Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all. Key Responsibilities: The Data Conversion Specialist will perform the functions outlined below: Ingesting & Transform Data: Hands-on converting new customer data from existing cloud, hosted, and server-based systems to RevolutionEHR software. Provide top-shelf data migration services through complex data cleansing and manipulation operations. Drive Process Evolution: Consult and collaborate with other data conversion specialists to evaluate and iterate on technical solutions. Create detailed mappings, perform data verification, assess gaps or improvements, and contribute with fresh ideas. Requirements Job Requirements and Credentials: Familiarity with FTP applications, SSH, and Windows/Linux Familiarity with Teams, and Microsoft Office Intermediate to advanced computer operator and basic troubleshooting skills Previous software support, technical support, or customer support skills Strong commitment to quality, enhancing the user experience, and solid customer service skills Strong and consistent communication skills and the ability to call, email, and text customers Strong listening skills, ability to communicate on a variety of technical and non-technical topics Strong documentation skills, update and maintain articles, and desire to improve documentation Familiarity with ticketing systems, ticket handling processes, and desire to contribute quality data Ability to take instruction, follow published guidance, best practices, and team processes High level of collaboration, engagement, and participation in team efforts Self-driven, resourceful, and able to work independently Exceptional drive, strong work ethic, strong time management and workload management skills Comfortable with change, exploration, trying new things, “failing,” and reiterating Forward-thinking, analytical and conceptual thinking, strong problem-solving skills Willingness to learn about the role and industry and a desire to acquire new skills Prior data migration experience and/or eye care industry experience a plus