Senior Product Manager, Discounting Platform

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Job #PMDP39

Maplebear Inc. D/B/A Instacart in San Francisco, CA seeks Senior Product Manager, Discounting Platform (Multiple Openings). Employee may be stationed anywhere in the continental United States but will report directly to Instacart headquarters in San Francisco, CA.

Lead the design and execution of innovative technical and analytical solutions to optimize and scale world-class e-commerce products with a focus on the strategic vision for promotional systems that drive customer acquisition and retention. 

Duties include: 

• Analyzing business goals, market needs, and technical requirements to develop product roadmaps and key metrics for discounting features
• Analyzing redemption rates, ROI, and other metrics to optimize performance
• Planning and executing product research, usability studies, and functional experiments to identify areas for improvement, forecast results, and inform product direction
• Designing self-service tools and scalable integrations to assist business partners in providing more offerings to customers; working cross-functionally with engineering, data science, and marketing to launch new promotional capabilities
• Other duties as assigned.

Minimum Qualifications

• Master’s degree in Business Analytics, Marketing Analytics, or related field (or foreign equivalent)
• 2 years of experience in the job offered or related
• 2 years of product management experience overseeing roadmap strategy, definition, and end-to-end product delivery and negotiating tradeoffs
• 2 years of experience working with cross-functional teams to identify new roadmap opportunities and software product improvements
• 2 years of designing and developing large-scale software products in deeply technical domains
• 2 years of experience developing metrics and KPIs to measure product performance
• 2 years of experience executing and analyzing user research, usability studies, and data-driven experiments
• 2 years of experience using SQL or similar analytical tools to develop data-driven recommendations for product development
• 2 years of experience working with APIs, microservices, and web application technologies