Site Reliability Engineer II

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Are you passionate about technology and ready to dive into the world of Site Reliability Engineering? We are looking for enthusiastic individuals to join our team as Site Reliability Engineer II, where you'll play a crucial role in ensuring the reliability and performance of our platform. This is a top-notch opportunity to learn from skilled engineers and contribute to solving complex technical challenges. You will be involved in monitoring systems, responding to incidents, and developing automation to streamline operations. We are looking for someone eager to grow their skills, learn new technologies, and contribute to a culture of reliability.

The Site Reliability Engineering (SRE) team integrates software and systems engineering to design and manage large-scale, distributed, and fault-tolerant systems. The team is responsible for ensuring high reliability, optimal system performance, and continuous improvement for both Instacart’s critical internal services and externally visible systems.

SRE’s work emphasizes optimizing existing systems, developing robust infrastructure, and automating processes to reduce manual tasks. Joining the SRE team means tackling unique scaling challenges while applying expertise in coding, algorithms, complexity analysis, and large-scale system design.

The team thrives on a culture of intellectual curiosity, problem-solving, and collaboration. With members from diverse backgrounds and experiences, SRE fosters a supportive and risk-tolerant environment where individuals can think big, take on meaningful projects, and grow with guidance and mentorship.

• Participate in monitoring systems and responding to alerts, escalating issues as needed.
• Assist in incident management, following established protocols and documenting steps.
• Help maintain and improve documentation for processes and procedures.
• Contribute to the development and maintenance of automation scripts and tools.
• Learn and apply best practices in site reliability engineering.
• Support the deployment of applications and services, ensuring smooth and reliable releases.
• Collaborate with senior engineers to troubleshoot and tackle technical issues.

• 2-4 years of Software engineering experience.
• Understanding of programming concepts and scripting languages.
• Strong interest in system administration and troubleshooting.
• Excellent problem-solving and analytical skills.
• Strong sense of ownership on incident handling.
• Ability to work well in a team environment and communicate effectively.
• Eagerness to learn and grow in the field of Site Reliability Engineering.

• Experience with Ruby or Go
• Familiarity with cloud platforms (e.g., AWS, GCP, Azure) is a plus.
• Previous SRE experience a plus

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