Change Management Specialist

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Join our growing team and play a critical role in driving organizational transformation.

We are seeking an experienced and motivated Change Management Specialist to support the successful delivery of our finance projects, a strategic initiative designed to strengthen processes, enhance accountability, and improve operational effectiveness across the organization.

As the Change Management Specialist, you will lead the people side of change, ensuring employees are engaged, informed, prepared, and supported throughout change initiates. You will develop and execute comprehensive change management strategies that drive awareness, minimize resistance, foster adoption, and sustain new ways of working across the organization

As the Change Management Specialist, you will drive stakeholder readiness, adoption, and sustainment of new controls across the organization. Key responsibilities include:

• →Assess stakeholder impacts across teams and business areas.
• →Develop and execute communication and engagement plans.
• →Translate control changes into clear, actionable guidance.
• →Coordinate training, awareness activities, and support materials.
• →Identify and address adoption risks, resistance, and knowledge gaps.
• →Align business readiness activities with project milestones.
• →Support leaders and managers in reinforcing expected behaviors and accountability.
• →Monitor adoption and recommend corrective actions where needed.
• →Ensure new controls are embedded into day-to-day operations and sustained beyond project implementation.

• Post secondary education in either: Change Management, Business Administration, HR or a related field.
• Minimum 7 years experience leading organizational change initiatives, preferably within large-scale transformation, governance, controls, risk, compliance, or process improvement programs.
• Ability to work through ambiguity – is required
• Strong knowledge of change management methodologies, frameworks, and best practices.
• Exceptional stakeholder management, communication, and influencing skills.
• Experience conducting impact assessments, developing change strategies, and driving user adoption.
• Ability to work collaboratively across multiple teams and levels of the organization.
• Strong analytical, problem-solving, and organizational skills.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
  

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.