Team Lead, Actuarial, Claims Data & Analytics

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

We're looking for a Team Lead to join our Claims Data Analytics Team (CDAT). The size and scope of our team will allow you to work on a variety of different projects. Join our CDAT team to support strategic claims decisions focused on customer experience, operational excellence and financial performance!

The position is in our Auto Physical Damage stream. This team develops analytical methods to deepen our understanding of inflationary pressures in auto short tail coverage and contributes to several operational initiatives to mitigate these pressures. The team is also responsible for large-scale projects affecting auto claims and aimed at improving operational outperformance.

What you will do here:

• Help achieve employee engagement, indemnity control and customer experience improvement goals.
• Make appropriate recommendations after analyzing and interpreting reports produced by actuarial analysts to improve the performance of claims operations.
• Manage performance reviews, development and coaching for your group members in order to meet the company’s strategic objectives.
• Help manage your team’s activities by organizing, planning and controlling the optimal use of human, financial and material resources in accordance with company strategies and budget planning.
• Manage and provide technical advice to the members of your group who are responsible for actuarial work and studies.
• Represent the CDAT Actuarial Service at workshops and committees and act as a resource person for various stakeholders.
• Act as an advisor to help claims operations personnel make data-driven decisions on how to maintain better control over claims, increase operational efficiency and improve the customer experience.

What you bring to the table:

• University degree in Mathematics, Actuarial Science or any combination of equivalent education and experience.
• Job-specific designation: FCAS or FCIA an asset.
• Minimum of 5 years experience, including 1 year of coaching (major asset).
• Strong technical skills and knowledge of actuarial techniques.
• Lead with vision and values.
• Development of strategic working relationships.
• Foster engagement.
• Strategic vision.
• Coaching.
• Delegation of responsibilities.
• Development of others.
• Facilitate change.
• Strategic decision making.
• Planning and organization.
• Bilingualism is required considering the necessity to interact on a regular basis with colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.