Senior Backend Developer – AI

About the Role 

Intermedia is looking for a Senior Backend Developer to join our AI product engineering team, focused on building the backend services and platform capabilities that power AI-driven experiences across Contact Center and Unified Communications products. 

In this role, you will help design and develop scalable, reliable, and maintainable backend services that support capabilities such as AI Agents, Agent and Supervisor Assist, Intelligent Routing, Customer Insights, and other AI-powered experiences. You will work closely with product managers, data scientists, and engineers across multiple domains to deliver production-grade AI-enabled services. 

This role is a strong fit for someone who is hands-on, product-minded, and comfortable working on complex backend systems that integrate with AI and ML capabilities. You should be able to translate product and technical requirements into solid backend architecture, drive implementation quality, and contribute actively to subsystem and service design while continuing to grow toward broader system-level leadership.

While primarily remote, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.