Project Manager, Customer Facing

Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum’s goals. 

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes 
• Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation 
• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations 
• Meet with internal customers to provide status updates, gather feedback and report on project progress 
• Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met 
• Analyze and interpret project data to support decision-making and continuous improvement 
• Perform additional tasks as requested to support project and business needs 

• Office environment 
• Some travel required 

• PM Tools: MS Project, JIRA, Tableau, Visio, and Gantt tracking.
• Product knowledge: Voice, Data Services, Video Systems, Network Security and Managed Services.
• Telecommunications.
• Outside Plant / Construction.

• Bachelor’s degree in related field or equivalent work experience 

• Project Management certification or completion of a recognized project management curriculum 

• 2+ years of project management experience 

• Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing 
• Strong prioritization and organizational skills for managing multiple projects and assignments 
• Develop effective working relationships with peers and project members 
• Effective critical thinking skills 
• Proven ability to perform in a fast-paced environment 
• Proficient in using computers and software applications, including Microsoft Project 
• Skilled in analyzing and interpreting data