Events Coordinator

Description

As our Events Coordinator, you will be responsible for seeking out profitable events and large group business by pursuing, developing, and scheduling special events for the resort. You will implement and oversee guest event venue sales and related event services.

• Perform targeted outbound pursuit of events and large group business to strategically grow overall property revenue and profit
• Actively pursue new accounts and business, including e-mail correspondence, cold calls, prospecting calls, follow-up calls, and participation in marketing and sales strategy
• Respond to all incoming leads, queries, and requests in a professional, friendly, and timely manner
• Coordinate with vendors and on-property resources to ensure successful event execution
• Maintain clear communication of all inquiries and offers with the Food & Beverage Manager as well as working together to appropriate price event business to maximize revenue
• Provide resort tours to prospective clients
• Develop long-term business relationships
• Establish relationships and networks with key third parties to garner a robust volume of qualified lead referrals for event business
• Manage a digital master calendar of all daily, weekly, and annual events
• Track and measure all sales activity by tracking all leads from inquiry to final billing
• Prepare, review, and finalize formal agreements and enforces property policies and requirements
• Prepare and successfully execute on-property meetings and events with clients while continually evaluating event performance and metrics to convert to actionable improvements
• Maintain up-to-date awareness of area activities and market trends
• Develop and maintain positive working relationships with all supervisors, team members, and support teams to reach common goals

• 6 months experience in organizing events, including luncheons, weddings, and other special occasions
• Ability to respond to business needs after normal business hours
• Ability to use Microsoft Office
• Ability to work under minimal supervision
• Advanced computer proficiency
• Demonstrated ability to manage multiple competing priorities
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Flexibility to work events during non-business hours
• Strong customer service skills

IHM Outdoors is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join IHM Outdoors from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

• Incentive based bonus program
• Free room nights at our properties and employee discounts within your brand
• Discounts for friends and family within your brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

IHM Outdoors uses E-Verify to confirm work authorization in all municipalities where it is required by law.