Senior DevOps Engineer

At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.

We believe when our team thrives, so do our customers. With us, you'll find:

• A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.

• Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.

• Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years.

With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.

ITRS has a DevOps team that creates and supports its Continuous integration, build and similar systems. We are now building its next generation observability platform with the capability to collect, store and analyse the vast amount of data generated by banks and financial institutions. Crucial to the adoption of our product is a streamlined client deployment and management process.

With around 200 clients we are faced with different levels of complexity, automation, and sophistication in the deployment process – complexity which we need to take into account when developing, testing and marketing the product.

ITRS is looking to strengthening its DevOps team with an Engineer with experience in Kubernetes-based systems as well as a background in more standard software development DevOps.

• Report to our Engineering Manager and work with the Engineering team in developing a flexible DevOps infrastructure to help develop a data collection, storage and analytics platform and a user-centric application that enables the use and visualisation of data.
• Work with Product, Engineering, TechComms, and Support to define, document, and promote best practices around deployment and management of the system.
• Help clients and early adopters to deploy the stack.
• Improve the manageability and supportability of the stack – this includes working with Product to define new features required to make the product easier to manage.
• Actively participate in proposing, planning and implementing DevOps solutions.
• Be an active part of the DevOps team that is supporting an Engineering team developing both the existing ITRS product and the new analytics-based platform, sharing best practices, providing support, sharing knowledge and generally collaborating to solve the most pressing issues at hand.

• 4+ years experience in cloud technologies (AWS, GCP, Azure, etc.)
• Experience with Kubernetes or other similar orchestration technologies.
• Experience with Linux system administration.
• Experience with container technologies such as Docker.
• Understanding of networking and TCP/IP.
• Experience with configuration tools such as Ansible, Puppet, Chef.
• Experience with VCS such as Git.
• Experience with continuous integration tools such as Jenkins.
• Infrastructure as Code (Terraform, etc.)
• Configuration tools such Ansible, Puppet, Chef
• Knowledge of systems/networking security best practices