Senior Manager, Vendor Master Data

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Leads a Global VMD organization accountable for end-to-end delivery of Vendor Master Data operations across markets. Manages cross-cluster performance, stakeholder engagement, and process standardization.

Responsible for overseeing VMD Process and organization, ensuring service delivery excellence, governance, compliance, and continuous improvement aligned with the market-cluster operating model.

• Own end-to-end VMD delivery across markets
• Ensure SLA, KPI, and compliance adherence to VMD controls
• Ensure adherence to tax, statutory, and audit requirements across markets

• Act as senior point of contact for internal stakeholders (Finance, Treasury, Procurement, Business Units)
• Drive market-level engagement across clusters for supplier and stakeholder concerns
• Ensure strong cross-functional collaboration (Finance, Sourcing, Treasury, etc.) across regions
• Represent VMD in cluster governance and escalation forums

• Own standardized VMD processes across clusters (SOPs, DTPs, controls)
• Drive governance framework including KPI ownership (e.g., cycle time, NPS, Self Serve, Aging etc)
• Ensure quality of VMD processing and payment execution delivered by internal teams
• Oversee audit readiness, compliance reviews, and reporting

• Lead and develop a multi-layered team including Cluster Leads, Market SMEs, and Specialists
• Manage resource allocation across clusters to ensure optimal service delivery
• Build future-ready talent aligned with cluster-based model
• Drive training, capability uplift, and knowledge sharing across markets

• Drive standardization and simplification of VMD processes across clusters
• Identify opportunities for automation, AI, and digital enablement
• Lead initiatives aligned to NextGen Payments / One Payments transformation
• Improve operational efficiency, reduce manual intervention, and enhance user experience