Senior Technical Manager

• Lead the technical management of building systems and infrastructure across retail banking branches and associated facilities.
• Ensure compliance with health, safety, fire, accessibility, and environmental regulations (e.g., OSHA, local building codes).
• Manage and optimize contracts with FM service providers (e.g., maintenance, cleaning, security, utilities).
• Respond to and resolve urgent facility-related incidents impacting branch operations (e.g., power outages, HVAC failures, security breaches).
• Partner with Retail Banking, Security, IT, and Real Estate teams to support branch openings, renovations, relocations, and technology deployments (e.g., ATMs, digital signage, network cabling).
• Monitor facility performance metrics (uptime, response times, cost per sq. ft.) and drive continuous improvement initiatives.
• Oversee preventive maintenance programs and capital renewal planning for branch assets.
• Ensure all FM activities align with sustainability goals and corporate ESG commitments.

• Bachelor’s degree in Engineering, Facilities Management, Construction Management, or a related field.
• 10+ years of experience in facilities, engineering, or technical operations—preferably within financial services, retail, or multi-site environments.
• Holder of REW A0 / B0 is an advantage 
• Strong knowledge of building systems: HVAC, electrical distribution, plumbing, fire/life safety, and low-voltage systems (security, access control, CCTV).
• Experience managing third-party vendors and service-level agreements (SLAs).
• Understanding of regulatory and compliance requirements for commercial/retail facilities.
• Excellent problem-solving, communication, and stakeholder management skills.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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