Business Analyst - Health Insurance

IndiaRemoteFull-timemid

Business AnalystData & AI

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Quick Summary

Overview

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Analyst - Health Insurance based in India.

Technical Tools

Business AnalystData & AI

This role is an opportunity to bridge business needs, insurance processes, and technology within a fast-moving insurtech environment. You will work directly with clients and technical teams to understand complex health insurance requirements and translate them into practical system solutions. The position covers the full business analysis lifecycle, from discovery and process mapping through requirements definition, testing, UAT, and release support. You will help improve business processes, identify actionable insights, and ensure solutions meet client expectations. The role offers exposure to international projects, modern insurance technology, and Agile delivery practices. It is well suited to an experienced Business Analyst who combines strong health insurance knowledge with excellent communication and stakeholder-management skills.

Partner with clients and technical teams to identify business challenges, clarify objectives, and define appropriate analytical and technology solutions.
Gather business requirements through workshops, interviews, working sessions, and other discovery techniques.
Analyze and document complex business requirements, processes, workflows, data, and system functionality.
Translate business requirements into clear technical requirements, user stories, and actionable development specifications.
Plan and design simple to semi-complex business processes and system modifications.
Recommend improvements that enhance business activities, operational processes, and system capabilities.
Develop detailed test scenarios and support testing activities to ensure client requirements are accurately reflected in delivered solutions.
Monitor and support business application testing, including QA and User Acceptance Testing (UAT).
Support defect analysis, change management, maintenance activities, and release processes.
Work within Agile and Scrum delivery environments, helping prioritize requirements into epics, sprints, and actionable work items.
Assist with project planning and provide estimates for business analysis and related project activities.
Maintain process, procedural, system functionality, data integration, and workflow documentation.
Develop a working understanding of technical development cycles for web portals and mobile applications.
Surface actionable insights from business processes and related data while applying sound judgment to recommendations and decisions.
Coordinate or monitor the work of other Business Analysts when required.
Collaborate effectively with business stakeholders, technical resources, QA teams, and other project participants throughout the delivery lifecycle.

Requirements

~1 min read

Minimum 4 years of professional experience as a Business Analyst.
Bachelor’s degree in Business, Information Technology, or another relevant discipline.
Previous professional experience in the health insurance industry is required.
Insurtech experience is preferred.
Knowledge of business analysis principles, including requirements definition, process analysis, translating business needs into technical solutions, and Agile prioritization.
Strong skills in requirements gathering, facilitation, process documentation, stakeholder communication, and UAT.
Mandatory experience working in an Agile and/or Scrum environment.
Ability to create clear documentation covering processes, system functionality, data integrations, and workflows.
Strong understanding of how business requirements translate into application and system changes.
Strong organizational and time-management skills, with the ability to manage multiple priorities and meet defined deadlines.
Excellent written and verbal communication skills in English.
Strong analytical and problem-solving capabilities, with the ability to understand complex systems and data.
Ability to collaborate effectively with clients, technical teams, QA professionals, and other stakeholders.
Health insurance-related certification from organizations such as INS, LOMA, or III is an advantage.
Technical writing experience is a plus.
Ability to work effectively in a fully remote, international environment.