Director, Product Strategy and Operations

We are seeking a hands-on product strategy and operations leader to strengthen how product strategy translates into investment decisions, execution, customer adoption, and business performance. In this director-level role, you will build and maintain the operating framework that enables product leadership to make informed decisions, prioritize effectively, and measure outcomes across a SaaS product portfolio. You will partner closely with senior executives, Finance, go-to-market teams, and global product stakeholders to improve planning, governance, reporting, and monetization. Using customer insights, product analytics, and AI-powered automation, you will streamline workflows, surface portfolio risks, and reduce manual operational effort. You will also help connect customer feedback, product-market fit, packaging, and adoption metrics to strategic priorities. This remote opportunity in India is ideal for a commercially minded leader who combines analytical rigor, sound judgment, and practical execution with the ability to challenge assumptions and drive accountability.

• Significant experience in product strategy, Product Operations, or a closely related Product Management leadership role, with the judgment and expertise required to operate at director level.

• Strong understanding of product portfolio management, strategic prioritization, governance, and cross-functional planning in a SaaS environment.

• Experience working with SaaS business metrics, product performance indicators, adoption analytics, and executive reporting.

• Familiarity with product analytics and instrumentation platforms such as Pendo, including the ability to translate usage data into actionable recommendations.

• Knowledge of customer research, feedback management, product-market fit assessment, pricing strategy, packaging, and monetization analysis.

• Demonstrated ability to work directly with senior executives and leadership teams while personally developing analyses, dashboards, and operational processes.

• Practical experience using AI tools to build agents or automate workflows, particularly for reporting, research synthesis, risk detection, or operational efficiency.

• Strong commercial judgment and the ability to evaluate business impact, challenge low-value initiatives, and focus resources on high-priority opportunities.

• Excellent analytical and problem-solving skills, with the ability to identify gaps in evidence, clarify trade-offs, and support data-driven decisions.

• Strong communication and stakeholder management skills, including the ability to present complex product and business information clearly to executive audiences.

• A proactive, detail-oriented approach with a strong sense of ownership, accountability, and follow-through.

• Ability to collaborate synchronously with product leadership and work effectively with globally distributed teams.

• Professional fluency in written and spoken English, as interviews and internal business communication are primarily conducted in English.

• • Remote-first work arrangement within India.

  • Full-time employment in a senior product strategy and operations leadership role.

  • Opportunity to work closely with executive leadership and contribute to strategic product and business decisions.

  • Exposure to SaaS portfolio management, product analytics, monetization strategy, and AI-powered operational automation.

  • Collaboration with global teams across product, finance, and go-to-market functions.

  • Opportunity to improve product operating practices and influence strategic planning, customer adoption, and business performance.

  • Salary, healthcare coverage, retirement benefits, paid leave, bonuses, and other specific perks were not disclosed in the provided job description.