The NA A&PS Presales Solution Architect will play a strategic role in designing innovative technology solutions that address complex customer challenges and deliver measurable business outcomes. Working closely with sales teams, enterprise customers, and technology partners, you will translate business objectives into scalable architectures spanning hardware, software, cloud services, and as-a-service offerings. You will lead technical discovery, develop compelling solution proposals, and demonstrate how integrated technologies can improve performance, efficiency, and return on investment. By combining deep technical expertise with consultative selling and commercial insight, you will help customers navigate digital transformation and make informed technology decisions. You will also contribute to account strategy, identify new business opportunities, and strengthen relationships with senior executives and key stakeholders. This fully remote position offers the opportunity to influence enterprise technology strategies, collaborate across multidisciplinary teams, and support business growth in a rapidly evolving IT landscape.
Design customer-focused solutions: Architect comprehensive technology solutions aligned with customer business objectives, integrating products, software, services, cloud platforms, as-a-service offerings, and third-party technologies.
Lead presales technical engagement: Partner with sales teams and customers to understand business challenges, define technical requirements, and develop solutions that address immediate needs while supporting long-term strategic goals.
Develop compelling proposals: Create, evaluate, and refine technical proposals that meet customer requirements, communicate business value, and establish clear expectations for internal stakeholders and customers.
Translate business outcomes into technical architectures: Convert customer objectives into functional solution designs and detailed technical architectures that can scale with business growth and evolving workloads.
Demonstrate solution value: Lead technical presentations, product demonstrations, proof-of-concept initiatives, and interactive workshops to showcase capabilities and help customers understand the benefits of proposed solutions.
Evaluate alternative approaches: Conduct comparative analyses of competing architectures and technologies, identifying strengths, weaknesses, costs, risks, and opportunities to optimize overall solution performance.
Optimize solution economics: Configure and right-size workloads by balancing cost, scope, scalability, resource requirements, and expected benefits to maximize customer value and improve sales success.
Support account planning and strategy: Contribute to account business planning by analyzing customer environments, industry developments, competitive intelligence, and emerging technology requirements.
Drive pipeline development: Identify new opportunities within assigned accounts, including upselling, cross-selling, solution enhancements, and previously unmet customer needs.
Support sales execution: Monitor active opportunities, participate in sales forecasting meetings, provide technical guidance throughout the sales cycle, and help prioritize resources toward the most promising deals.
Strengthen executive relationships: Build trusted relationships with customer executives, business leaders, technical stakeholders, and industry partners to support transformation initiatives and long-term account growth.
Collaborate with technology partners: Apply knowledge of partner products, services, and go-to-market strategies to develop integrated solutions, strengthen joint opportunities, and enable effective delivery by external partners.
Track emerging technologies: Monitor developments across the IT industry and customer sectors, identifying opportunities to incorporate innovative technologies and address evolving business needs.
Contribute to industry engagement: Support conferences, industry events, technical presentations, demonstrations, and other activities that strengthen technical credibility and market visibility.
Share knowledge and best practices: Document sales-cycle activities, communicate effective solution approaches, support peers and partners, and mentor less experienced team members.
Coordinate specialist resources: Engage technical experts and cross-functional teams at the appropriate stages to ensure solution quality, alignment, and timely execution.